ComplyLayer Back

Cookie Policy

Last updated: May 2026

ComplyLayer Ltd ("ComplyLayer", "we", "us") uses cookies and similar technologies on our website and platform. This Cookie Policy explains what cookies are, which cookies we use, why we use them, and how you can control your cookie preferences.

This policy should be read alongside our Privacy Policy, which provides more detail on how we handle personal data.

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session or preferences — across page loads and return visits.

We also use similar technologies such as local storage and session storage, which function similarly to cookies but store data in your browser rather than sending it to our servers with each request. This policy covers all such technologies.

2. Cookies We Use

We use three categories of cookies. We do not use any advertising or tracking cookies, and we do not share cookie data with advertising networks.

Always Active

Essential Cookies

These cookies are strictly necessary for the website to function. Without them, you cannot log in, navigate the platform, or use core features. They cannot be disabled.

Cookie NamePurposeDuration
cl_sessionMaintains your authenticated session after loginSession
cl_auth_tokenSecure HTTP-only authentication token (JWT)7 days
cl_csrfCSRF protection token to prevent cross-site request forgerySession
__stripe_midStripe fraud prevention on checkout pages1 year
Optional

Functional Cookies

These cookies remember your preferences and settings to provide a more personalised experience. They are optional but improve usability.

Cookie NamePurposeDuration
cl_ui_prefsStores your UI preferences: sidebar state, table column widths, dark/light mode1 year
cl_last_viewRemembers which section of the dashboard you last visited30 days
cl_onboard_stepTracks your onboarding progress so we can show the right next step90 days
Optional

Analytics Cookies

We use privacy-preserving analytics tools to understand how visitors use the platform in aggregate. No individual user profiles are built and no data is shared with third-party advertising networks. IP addresses are anonymised before storage.

Cookie / ToolPurposeDuration
cl_analyticsAggregate page view and feature usage tracking — no cross-site tracking, no fingerprinting1 year
cl_perfCore Web Vitals and error rate monitoring for platform performanceSession
Not Used

Advertising Cookies

We do not use advertising cookies, retargeting pixels, or any tracking technology that profiles users for advertising purposes. We will never serve you targeted ads based on your use of ComplyLayer.

3. How to Control Cookies

You can manage your cookie preferences in the following ways:

Cookie Preference Centre

Use the cookie banner shown on your first visit to accept or decline optional (functional and analytics) cookies. You can update your preferences at any time via the "Cookie Preferences" link in the platform footer.

Browser Settings

All major browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in. Instructions for popular browsers: Chrome (Settings → Privacy and Security → Cookies), Firefox (Settings → Privacy & Security), Safari (Preferences → Privacy), Edge (Settings → Cookies and site permissions).

Do Not Track

We honour the Do Not Track (DNT) browser header. If DNT is enabled, we will not set optional analytics or functional cookies.

4. Third-Party Cookies

The only third-party cookie placed on our platform is Stripe's fraud-prevention cookie on the checkout page (__stripe_mid). Stripe is a PCI-DSS certified payment processor. Their cookie use is governed by Stripe's Cookie Policy.

We do not embed social media share buttons, third-party video players, or any other third-party services that set their own cookies.

5. Changes to This Policy

We may update this Cookie Policy from time to time. Any material changes will be communicated via an updated cookie banner and a notice in the platform. The "last updated" date at the top of this page reflects when the policy was last revised.

6. Contact

If you have questions about our use of cookies, please contact us at privacy@complylayer.com.